Nonok Terms & Conditions — Every condition, transparently in Bangla

1General Terms & Conditions

By using the nonok.bet website and application, you are considered to have fully accepted these Terms & Conditions. These terms form a binding agreement between nonok and its users.

Nonok is an online betting platform operating under an international gaming licence. By using our services, you acknowledge that you are participating in this platform voluntarily and with full awareness.

Nonok reserves the right to modify these terms and conditions at any time. You will be notified of any changes via email or app notification. Continued use of the service after such changes constitutes your acceptance of the updated terms.

2Account Registration & Eligibility

To open an account with nonok, you must meet the following requirements:

• You must be 18 years of age or older.
• You must register with accurate and complete information — providing false details is a violation of our Terms & Conditions.
• Each individual may register one account only.
• Opening multiple accounts from the same device or IP address is prohibited.
• Keeping your account password confidential is your responsibility.

The mobile number and email address provided at registration must be verified. Large transactions may be restricted until account verification is complete.

Nonok may request identity verification documents — such as a national ID, passport, or other relevant documents — at any time as part of the KYC (Know Your Customer) process. Failure to provide these documents promptly may result in temporary account suspension.

3Deposit & Withdrawal Policy

Nonok supports a range of payment methods, including Bangladesh's popular mobile banking services — Mobile Pay, Nagad, and Rocket.

For deposits:

• Minimum deposit amount is ৳300.
• Deposits are usually processed instantly, though processing times may vary depending on your bank and network.
• The correct transaction reference number must be provided when making a deposit.

For Withdrawals:

• The minimum withdrawal amount is ৳500.
• Withdrawals are typically processed within 5–30 minutes.
• Withdrawals must be made through the same method used for the deposit.
• Large withdrawals may be delayed if KYC verification has not been completed.
• Withdrawals cannot be made directly from bonus balance — wagering requirements must be met first.

4Bonuses & Promotional Offers

Nonok regularly provides various bonuses and promotional offers. All bonuses are subject to specific terms:

• Each bonus offer has its own wagering requirements — please read them carefully before claiming.
• A minimum deposit requirement must be met to qualify for the welcome bonus.
• Multiple bonuses cannot be claimed from the same device or IP address.
• Each bonus has a fixed validity period — once expired, it will be cancelled automatically.
• Bonuses can only be used on the games where they are stated to apply.

Nonok reserves the right to modify, suspend, or cancel any bonus offer at any time. In any dispute relating to bonuses, nonok's decision shall be final.

5Gaming Rules & Fair Play

All games on nonok are powered by independently tested and certified RNG (Random Number Generator) technology. This means every outcome is entirely random and not predetermined.

• If a technical issue affects the outcome of a game, nonok reserves the right to void that round and refund all wagers.
• If disconnected, any active bets will be settled automatically in accordance with the applicable rules.
• In Sports Betting, if a match is abandoned or postponed, bet settlement rules apply individually for each sport.
• In the event of human error in a Live Casino game, nonok will investigate and make a final decision.

The RTP (Return to Player) for every game on nonok can be found on that game's page. We recommend reviewing this information before you start playing.

6Prohibited Activities

The following activities are strictly prohibited on nonok:

• Any form of fraud, deception, or dishonest conduct.
• Using bots, scripts, or any automated software to play games.
• Money laundering or any transaction involving illegal funds.
• Exploiting any technical vulnerability on the platform.
• Stealing another user's information or hacking.
• Abusing bonus terms by creating multiple accounts.

7Account Suspension & Closure

Nonok may suspend or permanently close an account under the following circumstances:

• If a breach of Terms & Conditions is established.
• Failure to provide requested KYC documents within the specified timeframe.
• Prolonged inactivity (more than 12 months).
• If a suspicious transaction is detected.

You may also request to close your account at any time. In that case, the account will be closed once all pending transactions have been settled.

8Responsible Gaming

Nonok takes responsible gaming seriously. Betting is for entertainment — not a solution to financial problems. We offer the following tools:

• Deposit Limit: Set your own daily, weekly, or monthly limits.
• Loss Limit: Automatic game stop when losses exceed a specified amount.
• Self-Exclusion: Option to pause your account for anywhere from 24 hours to permanently.
• Reality Check: Reminder notifications after a set period of play.

If you feel that gaming may be becoming a problem, please contact our support team or the Responsible Gaming page Visit.

9Privacy & Data Protection

Nonok is committed to protecting your personal information. The data we collect:

• Name, contact details, and date of birth provided at registration.
• A copy of the ID document submitted for KYC verification.
• Platform usage history and transaction records.

This information is used solely for service delivery, security, and legal compliance. It is not shared with third parties. For more details, please see our Privacy Policy Read.

10Dispute Resolution

For any dispute or complaint, please contact our customer support first. Most issues are resolved within 24–48 hours.

• You can chat with us directly in Bengali via live chat.
• You can submit a detailed complaint via email.
• If your issue remains unresolved by customer support, you may file a complaint with our licensing authority.

11Changes to Terms & Conditions

Nonok reserves the right to modify these Terms & Conditions, in whole or in part, at any time. You will be notified at least 7 days before any changes take effect, via your registered email or app notification.

Continued use of the platform after updated Terms are published will be considered acceptance of the changes. If you do not agree with the revised Terms, please request account closure.

12Contact Us

If you have any questions about these Terms & Conditions, please get in touch with us:

• Email: support@nonok.bet
• Live Chat: Click the chat icon on the website or app
• Hours: 24 hours, 7 days a week

Our Bangla-speaking support team is always on hand to answer any questions you may have.